The People & Culture Generalist is a hands-on operational role that combines HR service delivery with the administrative backbone of the People, Culture & Inclusion function at Invest Ottawa. Working in close day-to-day collaboration with the Manager, People, Culture & Inclusion, this role is the first point of contact for employees and managers on HR processes, policies, and benefits, and owns the accurate, compliant execution of the transactions that carry the employee lifecycle: HRIS records, benefits administration, onboarding and offboarding coordination, and people-related change submissions to Finance. This role works within established policy and escalates matters requiring interpretation, judgment, or decision to the Manager & Director. This role sustains IO's Employer of Choice culture by ensuring every touchpoint in the employee experience is handled with care, consistency, and inclusion.

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